Privacy Policy

This is a first draft for layout and structure purposes only, not final legal copy. A lawyer should review this page before it goes live.

1. What Information We Collect

We collect information you give us directly — like your name, email and delivery address when you create an account or place an order — along with order history and basic device and usage data when you browse Graam Factory.

2. How We Use Your Information

We use this information to process your orders, keep your account secure, provide customer support, and improve the platform over time.

3. How We Share Information

Sellers can see the shipping information for orders you place with them, so they can fulfil delivery — nothing more. We do not sell your personal data to third parties.

4. Cookies & Tracking

We use basic cookies to keep you logged in and to remember items in your cart. We do not use cookies for third-party advertising.

5. Data Retention

We keep your account and order information for as long as your account is active, and for a reasonable period afterward to meet legal and accounting requirements.

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by writing to support@graamfactory.com.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse.

8. Children's Privacy

Graam Factory is not intended for use by anyone under the age of 18, and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the updated version here with a new "last updated" date.